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Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us click here.
Family Hub Community Coordinator Assistant (Casual)
We have an exciting opportunity to join an organisation that is focused on providing the very best service to our children, young people and Community Users. In this role as Family Hub Community Coordinator Assistant you will be working as part of the Family Hub Community Team. You will meet and greet and receive members of the public and professionals entering the Family Hub dealing with signposting, enquiries and incidents as they occur.
The role is a zero hour contract and days of cover are between Monday and Sunday and may involve some lone working.
Hourly rate: £16.14 ph to 16.84 ph.
About the role
As a Community Coordinator Assistant, you will be the welcoming face of one of our key Family Hub sites in Kingston or Richmond. Working within our vibrant Community Team, you’ll play a vital role in ensuring the hub remains a safe, clean and inclusive space for the public and professionals.
Duties of the role include:
- Room Set up and Pack up for lets ensuring area clean and tidy
- Provision of light refreshments
- Fire Safety and First Aid training (provided)
- Reception duties
For further information about this role, please contact Nicky Newman by email at Nichola.Newman@achievingforchildren.org.uk for an informal discussion.
About you
- Educated to GCSE level C or above (or equivalent) in Mathematics and English.
- Experience of a range of front of house duties in a busy, focussed environment such as meeting and greeting visitors, answering telephone calls and email enquiries and ensuring the reception and general building is kept clean and tidy.
- Experience of working in a customer care environment where confidentiality is respected and a non judgemental attitude is adopted.
- Ability to build and maintain strong relationships across a diverse set of stakeholders, including children, young people, their families and the community.
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as competitive pay and all the perks to enable hybrid working.
- Tailored induction sessions commencing on the date you start working for AfC
- Local Government salary and pension scheme (LGPS Pension)
- Flexible working options - helping to keep a good work life balance